Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

About Us

About Us

Landstuhl Regional Medical Center (LRMC), Germany, is the only forward-stationed medical center for U.S. & Coalition forces, Department of State personnel, and repatriated U.S. citizens. LRMC is the largest U.S. hospital outside the United States where it serves as the sole military medical center for more than 205,000 beneficiaries throughout Europe, the Middle East and Africa.

LRMC is a jointly staffed, Defense Health Agency 65-bed Medical Center that is strategically located near Ramstein Air Base, providing 52 medical specialties and over 46,000 outpatient visits per month. LRMC is the only American College of Surgeons verified Level II Trauma Center outside the United States.

LRMC is also the evacuation and treatment center for all injured U.S. Service Members and civilians, as well as members of 56 Coalition Forces serving across four combatant commands and three continents. More than 100,000 Wounded Warriors have been treated at LRMC since 2001 as they make their way through the medical evacuation system back home.

Last Updated 09/25/2023

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