Contact Us / General Information 

All non-DoD ID cardholders who request access to a U.S. military installation are required to either be escorted by a DoD ID cardholder at all times, be on an approved access roster, or be issued an installation pass.
You can find more information here:
https://home.army.mil/rheinland-pfalz/index.php/about/directorates-support-offices/directorate-emergency-services-des/installation-access-control
 
 

Good Morning,
LRMC’s Allergy/Immunization department can be contacted by calling DSN 590-5816 or CIV Phone: 06371-9464-5816 on Monday - Friday * : 7:30 a.m. - 4:15 p.m. *Wednesday: 7:30 a.m. - 3:30 p.m. No Walk-in Services are available
 

LRMC does not issue birth certificates, but we do issue a report of live birth that the U.S. Consulate uses to issue a Consulate Report of Birth Abroad (FS-240).
To replace or amend a Consular Report of Birth Abroad (CRBA), follow the instructions at the U.S. Department of State website at http://travel.state.gov/content/passports/en/abroad/events-and-records/birth/replace-or-amend-consular-report-of-birth-abroad.html
If you would like to speak with someone in the Birth Registration Office at Landstuhl Medical Center, they can be reached from the U.S. at 011-49-6371-9464-7053 or in Europe at 049-(0)6371-9464-7053.
 

Thank you for your interest in Landstuhl Regional Medical Center. Authors / Media seeking interviews or filming with our staff or on our campus must coordinate their request with the Public Affairs Office. Those requests will be routed through the U.S. Army Office of Public Affairs Outreach and Community Relations offices.

To facilitate your request, please include:

A short synopsis of the work
A short biography and of the requestor
What support is desired (for example interviews, photos, embed or response to query)
Intended publication platform (film, television, book, etc.) 

 

We at Landstuhl, both patients and staff, appreciate the spirit in gifting to patients to improve wellbeing, however we normally don't allow flowers or edible items due to allergies or diet restrictions of the patient and those around them. Additionally, if you are not a family member or next of kin, Federal Law and regulations governing patient privacy make providing patient information, such as room number, stay, etc. difficult to provide.  A member of the nursing staff must ask patients for permission to provide information related to their care, such as room number, ward, etc., and they must obtain their permission in writing.
 
If you still wish to coordinate a gift to your friend, please contact them or a family member and have them speak with the medical staff regarding receiving such gifts. Your understanding is greatly appreciated.
 
 

LRMC provides COVID-19 testing for official travel and unofficial / leisure travel. The LRMC COVID-19 Screening Clinic (CSC) is open 7:30 a.m. - Noon and 1 - 4:30 p.m., Sunday - Thursday. The CSC is located next to the LRMC Emergency Department. Patients requiring testing outside the hours of operation should only present themselves at the Emergency Department if they are having significant medical symptoms requiring evaluation.
Results are usually available online at TRICAREonline.com or via email from the U.S. Army Garrison tracer teams. 

The Emergency Department will not test for non-emergent issues.
 
CIV: 06371-9464-6351
DSN: 590-6351/ 590-5818
 
Email: usarmy.rheinland-pfalz.id-europe.mbx.kmc-covid-trace-team@army.mil
 
https://landstuhl.tricare.mil/Health-Services/Preventive-Care/COVID-19-Risk-Reduction-and-Response
 
 
 

For assistance with credentials, please contact our Credentials Office at:
 
LRMC Credentials Office
Unit 33100
APO AE 09180-3460
 
DSN (314) 590-6130
Commercial: 011-49-6371-9464-6130 
E-mail Usarmy.landstuhl.medcom-rhc-e.mbx.lrmc-creds@health.mil
 

Driving Directions to LRMC:
 

• From Autobahn 6, exit onto Autobahn 62 (direction Pirmasens);
• exit at sign reading US Hospital;
• turn left at end of Autobahn exit ramp following sign to Gate 3 and Martinshohe;
• turn right following sign to Gate 3 & US Hospital;
• turn right onto Dr. Hitzelberger Strasse
• Dr. Hitzelberger Strasse will lead you into Gate 3, the only entrance into the hospital complex

 
 

Monetary / Item Donations
Thank you for your generosity toward the patients at Landstuhl Regional Medical Center.
 
The point of contact for sending donations and greeting cards is our Chaplains Office which can be reached at usarmy.landstuhl.medcom-rhc-e.mbx.lrmc-chaplains-office@mail.mil or by phone at 011-49-6371-9464-5713.
 
Volunteering

To volunteer at LRMC, individuals need to go through the American Red Cross as this is a medical facility. They have opportunities for general volunteers (non-medical providers who don't need to access our computer network) like working at our Information Desks at the ER entrance and 4 Corners to help people find their way through the hospital. There are other opportunities as well, please contact the Red Cross directly.
 
In addition, the Fisher House (a home away from home where families of wounded, injured or ill service members can stay at no cost) has a great need for volunteers for yard work as it is difficult to keep up with. This is a great volunteer activity for a group of coworkers, like your company. They can typically take a group of 5, Monday through Friday within their business hours of 9:30-4 p.m. One DOD ID Card holder in your group can sponsor up to 4 people. This would need to be coordinated through the Fisher House Manager, who is currently out of the office until the end of May. Please feel free to contact them in June. 
 
The USO Warrior Center also has many opportunities for groups to sponsor and/or help cook meals for wounded warriors and other service members.
 
LRMC Red Cross 06371-9464-7298
Fisher House 06371-9464-7430
USO Warrior Center 06371-5959-320 https://kaiserslautern.uso.org/warrior-center
Chaplain's Closet 06371-9464-5713
 
 
 
 

To find available job positions
Thank you for your interest in joining our team! www.USAjobs.gov is the best place to find federal job openings and apply. We highly recommend creating an account, setting up alerts for jobs in the area and creating your resume in advance

To check the status of an application:
To request a status update for a job you applied for using www.USAjobs.gov, please log into the website, then go to your Applications section and click the job and look for an area on the right side of the announcement to submit the inquiry.

You can also contact the Civilian Human Resources Agency at:
Civilian Human Resources Agency
Kleber Kaserne
LN Division Postfach 15 40
67604 Kaiserslautern
Phone (049) 0631-411-4804
 
Job listings for non-U.S. citizens can be found at https://portal.chra.army.mil/hr_public?id=kb_article&kb_base=15f7dc56f0b78700d85301ff8e12e28f&sys_id=ec87858754a6a300d853ccbbc6f63fb1
 
Please note that nursing positions require U.S. nursing credentials.
 

The Kaiserslautern Civilian Personnel Advisory Center can verify employment for current or former Army civilian employees in the Kaiserslautern, Germany area. You can contact them at the usarmy.rheinland-pfalz.hqda-cpac.mbx.cpac@mail.mil or 011-49-631-411-4805 or by mail at:
 
Civilian Human Resources Agency
CPAC Kaiserslautern
Unit 23151     
APO AE 09054-3151
 
 

The best point-of-contact to answer your questions about availability of specialty care for an upcoming PCS to Europe is your local EFMP office. The LRMC and the Regional EFMP offices cannot respond to unofficial assignment requests. The assignment request needs to come from Human Resources Command (HRC) or Installation Management Command-Europe (IMCOM-E).
 
Your local stateside EFMP office will coordinate with their overseas counterparts here to determine the best location for family members to receive the appropriate care they need.
 
If a service member or DOD civilian is enrolled in EFMP prior to being putting on assignment, HRC will reach out to the gaining installation and ask them to confirm if the Family can be accommodated.  The gaining installation will pull the EFMP Summary report of available service in the area and will provide a response to HRC.  If the Soldier or Family wants to ensure that services required are listed on their EFMP Summary, then they should go to their local EFMP Office (Health Clinic) and request a copy of the PERnet. 
 
Once a service member or DOD civilian is put on an OCONUS assignment, then the Family will need to complete the OCONUS Family Travel Screening at their CONUS EFMP Office.  The service member or DOD civilian will submit the documents to their personnel office, which will in turn process them to IMCOM-E and they will request an official recommendation from our office.
 
If the service member or DOD civilian is unsure if a prior coordination was done they can check with their branch manager and see the local EFMP Office.
 

For students who are affiliated with the U.S. Department of Defense and studying in the United States and interested in an externship/clinical rotation at Landstuhl Regional Medical Center, please contact:
Externships/Clinical Rotations for Non-Privileged Providers 
***Top priority placement goes to active duty military personnel***
Education Division
DSN 314-590- 6926
Commercial from the U.S. 011-49-6371-9464-6926
usarmy.landstuhl.medcom-rhc-e.list.lrmc-education-opportunities@health.mil 

Medical Students/PA/NP/Residents/Fellows
Graduate Medical Education
DSN: 314-590-4963
Commercial from the U.S. 011-49-6371-9464-4963
usarmy.landstuhl.medcom-rhc-e.list.lrmc-education-opportunities@health.mil
For students studying in NATO countries, other than the United States, who are interested in an observership (2 weeks of observation) at Landstuhl Regional Medical Center, please contact:
Agreements Coordinator
NATO Students Coordinator
Resource Management Division
DSN 590-5394
Commercial from the U.S. 011-49-6371-9464-5394
usarmy.landstuhl.medcom-lrmc.mbx.education-opportunities@health.mil
 
 
 

It is possible to work here with a degree from a non-U.S. university, but there is a verification process. The following organization may be able to help you:
 
Nursing Organization for Foreign Accreditations
http://www.cgfns.org/
 
all Nursing Schools
http://www.allnursingschools.com/nursing-careers/article/foreign-nurse
 
American Nurses
http://americannurses.com/contents/foreignnurse
 
Online-Education.net
http://www.online-education.net/career-coach/foreign-nurses.html
 
American Nurses Association
http://nursingworld.org/MainMenuCategories/ThePracticeofProfessionalNursing/workforce/ForeignNurses
 
The Campaign for Nursing's Future
http://www.discovernursing.com/steps-for-foreign-educated-nurses
 

For U.S. Department of Defense medical assistance for a non-American patient, the procedure would be for government of their country to request this support through the local U.S. Embassy in their country. 
 
These requests are evaluated and then forwarded by the U.S. Embassy to our U.S. Department of State to the Department of Defense. The cases usually have to have some type of reason why DoD is being requested for the support (for example, urgent amputation support, burn care or traumatic brain injury) and, unless waived, the costs are reimbursable. That means that the patient’s home country would pay the costs of treatment.
 
If this is something you are interested in doing, please should have your country’s Ministry of Defense contact our military personnel at their nearest U.S. Embassy -- starting with the US Embassy's Office of Defense Cooperation.
 

If you received your First Holy Communion on a Military Instillation and were a military dependant at the time, your Sacramental Records can be found through the Archdiocese of Military Services, U.S.A. (www.milarch.org go to "Forms", then click on "Sacramental Records Form" and finally click on "Online Sacramental Request Form".  Fill out your request and e-mail it to the Archdiocese....or...you can call at 202-719-3624)
 
Unlike a conventional diocese, the AMS has no parishes or parish registries. Because military chapels are United States Government property, the maintenance of all records of sacraments performed on U.S. Military Installations are maintained by the AMS.
 

The official DEERS / ID offices at Kleber Kaserne, Bldg. 3245, Rm. 102 and at Ramstein, Bldg. 2106, Rm. 117 both offer full DEERS and CAC services.
 
No ID Card services are currently available at Landstuhl Regional Medical Center. 

 
 

For information about a DEPLOYED service member receiving care at Landstuhl Regional Medical Center:
The military chain of command should initially contact the unit's Medical Officer (MEDO) first as they will typically work directly with the Patient Liaison Noncommissioned Officer (LNO) at LRMC.
 
If additional assistance is needed, or for family members of the patient, please contact the Deployed Warrior Medical Management Center (DWMMC).
 
Contact Information
Deployed Warrior Medical Management Center (DWMMC)
DSN: 314-590-5890
Commercial outside Germany: 011-49-6371-9464-5890
Commercial inside Germany: 06371-9464-5890
Email: usarmy.landstuhl.medcom-rhc-e.mbx.patient-gateway@mail.mil
https://landstuhl.tricare.mil/Getting-Care/Deployed-Patient-Transfer-Center-Deployed-Warrior-Medical-Management-Center
 

*For radiology imaging: Picture Archive Communication System PACS 590-6341 usarmy.landstuhl.medcom-rhc-e.list.pacs@health.mil
**For ongoing court cases, send to Legal first, Laura Patterson, and CC pertinent section
 
 
Sir/Ma’am,
 
Patients can request records by email from LRMC Medical Records Office. They simply need to download and complete DD Form 2870 which can be found at https://www.esd.whs.mil/Portals/54/Documents/DD/forms/dd/dd2870.pdf
 
Patients should include a legible email address on DD Form 2870. The records will be sent to that email address in a PDF format with password protection. The password will be sent in a separate email.
 
Scan the signed DD Form 2870 for the request and email them, along with a copy of the front and back of the requestor's ID (it cannot be a DOD ID Card), to: usarmy.landstuhl.medcom-ermc.list.lrmc-pad-correspondence-req@health.mil
 
Upon receipt, we will acknowledge receipt of the request via email and begin the processing. Normal processing time is 30 working days or less.
 
For more information on locating medical records, please call LRMC Outpatient Records Room at DSN 314-590-5204 or Commercial from the U.S. 011-49-6371-9464-5204 or email usarmy.landstuhl.medcom-ermc.list.lrmc-pad-correspondence-req@health.mil
 
Please let me know if we can be of further assistance.
 
 
 
 

The training programs at Landstuhl Regional Medical Center are open to members of the Department of Defense. Members of the DOD may contact the LRMC Education Department at DSN 590-7110, Commercial 06371-9464-7110 or by email at usarmy.landstuhl.medcom-rhc-e.mbx.lrmc-resuscitative-medicine@health.mil to schedule a class, if there are open seats are available. Of course, medical staff and employees have priority and these classes do fill up fast.
Another option, and the option for people not affiliated with the DOD, is contacting the American Red Cross to see what classes they offer in your area.
 

Access for civilian employees and their families to military medical and dental treatment facilities is on a space-available and reimbursable basis only. Landstuhl Regional Medical Center does offer certain space-available specialty care to non-uniformed beneficiaries. Depending on monthly availability, these services may not always be available to you as a non-TRICARE beneficiary. Please see our Specialty Care website for more information and to check the latest monthly availability report which details space available across all hospital services.
 
Newcomers are also encouraged to start working with health insurance for information on benefits / coverage overseas, as there are options on the local Host-Nation economy for medical care when that care isn't available at LRMC.
 
Additionally, the DOD / DODEA Civilians who are selected for overseas positions may voluntarily forward to the civilian human resources representative completed DD Forms 2792 or 2792-1 for each family member with special needs to provide information on the availability of medical and educational services.

For LRMC newcomers, there is information available in our Sponsorship package regarding space-available care and other topics.  


 

Phone number, email address and other information for the Uniformed Business Office (UBO) can be found here: 

Email is usually best and they typically respond within a couple days.
When contacting them you will need to have the following information prepared:

• Your bill(s) which have the I&R number (starting with G), Patient IEN, and dates of service.
• EOB (Explanation of benefits) if you have received one from your insurance company, and any other information you received when contacting them.

Email Address:
usarmy.sembach.medcom-rhc-e.mbx.ermc-eubo@health.mil
RHC-E UBO
UNIT 33104
APO, AE 09180

Call us at:
DSN:  (314) 590-7400
Civilian: 49-6371-9464-7400
Stateside: 011-49-6371-9464-7400

Office Hours:
Monday - Wednesday 8 AM - 2 PM (0800 - 1400)
Thursdays: Telephonic Appointments Only
We are closed Fridays for Department Training
We are closed on U.S. Federal Holidays

Office Location:
Landstuhl Post, Building 3700, 4th Floor Room 420A
 
In addition, to pay your bill online, you can visit the website above and click the Pay.gov logo located at the lower left-hand side of the page.