Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

Patient Resources

Patient and Family Partnership Council 

Your voice! Your health!

Be part of LRMC's health care process through the Patient and Family Partnership Council (PFPC). The PFPC partners patients and families with members of their healthcare teams to explore opportunities for improving overall experience of care. The PFPC is a forum to facilitate dialogue between the LRMC and a diverse representation of the beneficiary population. Through their unique perspectives, patients and families can provide input on availability of services, clinical quality, and experience of care.

Who's Eligible to Apply?

All patients of the Landstuhl Medical Center 18 years of age or older are eligible.

Why Do I Have to Apply for the PFPC?

A diverse PFPC will ensure the charter truly represents the entire patient population. Selections will be made based on this criteria.

When Does the PFPC meet?

The PFPC will meet once a quarter (virtual meetings are available).

How Do I Apply?

Fill out the application below:

You can enter up to 1000 characters

Patient and Family Partnership Council FAQs

Contact Us

Phone:

DSN Phone
590-8326

CIV Phone:

06371-9464-8326

Email:

For more information please contact the Patient Advocate:
usarmy.landstuhl.medcom-rhc-e.list.patient-advocate@health.mil

Don't forget to keep your family's information up to date in DEERS!