Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

New Patient Orientation 


Thank you for choosing Landstuhl Regional Medical Center (LRMC) for your healthcare needs. This patient orientation packet is designed to guide you through enrolling, making an initial appointment, tips for the day of appointment, and referral care. 

We look forward to your visit!

Link to the Patient Orientation Packet 
Don't forget to keep your family's information up to date in DEERS!