Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

Patient Resources

National Guard Patient Liaison Team

Location:

Building 93761B, Room 208B

DSN Phone:

486-8615

CIV Phone:

011-49-6371-86-8615

Hours:

7:30 a.m. to 5 p.m.

After duty hours, please call AOD at DSN 314-486-8615 or Civilian 011-49-6371-86-8615.
Don't forget to keep your family's information up to date in DEERS!