Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

Patient Resources

Family Advocacy

The Army Family Advocacy Program is dedicated to the prevention, education, prompt reporting, investigation, intervention and treatment of spouse and child abuse. The program provides a variety of services to soldiers and families to enhance their relationship skills and improve their quality of life. Services include assessment and treatment planning; as well as individual, family, and couples counseling.

https://maps.app.goo.gl/PcoG9Mg796dx55Y66
 

Contact Us

Location:

Bldg. 3810, 3rd Floor

DSN Phone:

314-590-6310

CIV Phone:

06371-9464-6310

Hours:

Mondays - Fridays:
7:30 a.m. - 4:30 p.m.
Open training holidays
Closed federal holidays and weekends
Don't forget to keep your family's information up to date in DEERS!