Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

Patient Resources

Information Desk

The Landstuhl Information Desk is also known as "Four Corners" as it is the central point for all four directions of the hospital. The friendly staff at the Information Desk can help guide you to your destination within the hospital, share upcoming events and activities and connect you with other LRMC staff members who may have answers to your questions.

Contact Us

DSN Phone:

590-4100

CIV Phone:

06371-9464-4100

Hours:

Open 24 hours a day

Don't forget to keep your family's information up to date in DEERS!